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What to Look for in a Mechanic

According to a survey, about 73 percent of Canadians had a somewhat favourable opinion about car mechanics and only 22 percent said they had highly positive interactions with them. The big difference between the 22 percent and the rest is that the 22 percent have probably cracked the elusive code to finding the best mechanic for themselves. 

Note that we didn’t say the best mechanic for their vehicles, but for themselves. Sure, the mechanic’s expertise matters a lot, but there’s so much more than just mechanical knowledge you should be looking for. 

The Signs of a Good Mechanic

You’ll see the signs of a good mechanic in every interaction you have with them – from positive online reviews and recommendations to friendly service. Read on for our top tips on what to look for in a mechanic.

  • Recommendations and Reviews

One of the most popular ways of finding your forever mechanic is through recommendations from friends and family members. While not all of them will be able to recommend a mechanic near you, chances are that you’ll find a good one that is worth a short drive. You’ll learn about which auto repair shops to avoid, if nothing else. 

Another great place to check if visiting a particular mechanic is worthwhile is on Google reviews. It’s one place where people don’t hesitate to mince their words. Don’t just look at the good reviews, look at the bad ones too. You’ll be able to see if the owner of the establishment has taken the time to resolve a particular customer’s gripe. Many great reviews versus a few poor ones with responses is generally a good sign.

  • Customer Service

This one is often pushed to the bottom of lists, but it’s ever so important. If you’ve narrowed down a few potential mechanics, just pick up the phone and give them a call. Trust your instincts. You’re more likely to get better service from a place where they are happy to explain their processes and what you can expect when you take your car to the shop as opposed to one where they’re too busy to speak to you.

This is equally true when you take your car in. You’re bound to feel better when your mechanic takes the time explain things to you. Another good sign is if they ask you questions about your car. Any mechanic who is passionate about what they do will want to know as many details as they can.

  • Check If They Work with Your Vehicle

While the dealership you bought your car from will typically be able to service and repair your vehicle, it can get expensive if you’re out of warranty. However, not all auto repair shops are trained to work on every type of vehicle make and model. Check with the mechanic about what experience they have with working on your type of vehicle, especially if you have a luxury or imported vehicle.

  • Certifications and Warranties

Mechanics who care about what they do aren’t afraid to show it. Ask them about their certifications and training. You’ll find that many mechanics have their certifications proudly displayed on their walls. The Red Seal certification is recognized nationawide.

Mechanics that stand by their work offer warranties. Inquire about warranties on parts and labor. 

  • Diagnostics, Repair, and the ‘Shop

Look around the repair shop when you take your car there. A tidy workshop shows that the mechanics care about their work. They’ll use top-of-the-line diagnostic equipment to ascertain what’s wrong with your vehicle and ask the right questions of you to arrive at their conclusion as well. 

They will take the time to explain what’s wrong with your vehicle, give you an estimate of the repair costs, and how long it will take as well. If you’re not very technical, a good mechanic should be able to simplify their explanation, so you understand exactly what you are paying for as well.

Lastly, don’t be afraid to take your car into a potential mechanic for a few minor repairs to see how it goes before you decide to trust them to fit a new lift kit or make any major repairs. 

Mark’s Auto Body and Glass

Mark’s Auto Body has been trusted for over 30 years. Their state-of-the-art repair shop in Port Coquitlam is well-equipped to handle everything from a standard oil change to full-blown custom fabrications and custom mods. Our certified mechanics will have your car purring on the road in no time at all!

Get in touch to know more.